Careers
We are seeking for young talents to challenge the first business venture in this field. We are using the latest technology with the latest brand new equipment. Find your next career in our company.
Chinese Speaking Customer Service Representative
Print Arabia currently has multiple openings for Customer Service Representatives to join the team in JLT or Jabel Ali, Dubai. These are full time, permanent opportunities for qualified candidates. The position involves a high level of professionalism, primarily over phone, although online chat and email will also be required. A solid background within an e-commerce environment would be a plus.
Responsibilities:
  • Responding to customer inquiries via phone, email and online chat.
  • Handling inquiries ranging from order status, general product information, technical issues and pricing.
  • Dealing with customer refunds, credits and returns requests.
  • Handling customer escalations in a professional manner and transferring them to appropriate supervisor or peer.
  • Identifying opportunities for site and process improvements and communicating them to supervisor/manager.
About you:
  • Chinese Native level
  • English Business level
  • At least 1 year of Call Center experience.
  • Excellent oral and written skills; a cover letter is recommended.
  • Enthusiasm!!
  • Initiative and decisiveness.
  • Problem-solving skills.
  • Advanced computer skills internet and email.
  • High School Diploma Required Associates or Bachelors Degree Preferred.
Chinese Speaking Sales Manager
Print Arabia provides an online design platform for businesses to create and order beautiful Business Cards with the click of a few buttons (just like magic). To continue the success, we are looking for an exemplary Sales Manager to lead a Sales team in JLT or Jabel Ali, Dubai. This is a fantastic opportunity for a leader passionate about delighting customers, passionate about selling technology, passionate about growing and developing a high performing sales team, passionate about the sales process!
Responsibilities:
  • Manage a team of 4-10 direct reports with a combination of Account Executives, Account Managers and a Key Account Manager
  • Lead, mentor and inspire your team
  • Conduct consistent training plans for teams and individuals
  • Provide regular and consistent recognition and constructive feedback
  • Implement, track and facilitate team contests
  • Maintain staffing levels through being actively involved in recruiting
  • Maintain profitable business results by reviewing team revenue and discounting
  • Monitor customer and lead calls for training and feedback
  • Implement and track sales programs
  • Build and maintain strong internal customer relationships
  • Communicate process improvements and customer product feedback
  • Communicate sales targets and provide updates as necessary
  • Accurately forecast results through team pipeline management
  • Review process for improvements
  • Review and monitor lead and account distribution within team to provide the best customer experience
  • Embody Print Arabia's values and help to maintain our cultural identity in this office
About You:
  • Chinese Native level
  • English Business level
  • The person we appoint to this role will be enthusiastic, imaginative, optimistic and keen to work as part of a team. To be considered for the role, you'll need to show you have:
  • Experienced in a sales leadership role with progressive responsibility team management a must!
  • A sales background within an entrepreneurial, fast growth company is highly desirable. (Print, technology or design is a plus!)
  • Flexible, enthusiastic self-starter who works well under pressure
  • Not afraid to start from scratch - test the waters/push the boundaries
  • Enjoy a hands-on approach you'll be expected to get involved on all levels
  • Excellent verbal, interpersonal and written communication skills
  • Ability to influence and communicate effectively to people at all levels
Customer Service Representative
Print Arabia currently has multiple openings for Customer Service Representatives to join the team in JLT or Jabel Ali, Dubai. These are full time, permanent opportunities for qualified candidates. The position involves a high level of professionalism, primarily over phone, although online chat and email will also be required. A solid background within an e-commerce environment would be a plus.
Responsibilities:
  • Responding to customer inquiries via phone, email and online chat.
  • Handling inquiries ranging from order status, general product information, technical issues and pricing.
  • Dealing with customer refunds, credits and returns requests.
  • Handling customer escalations in a professional manner and transferring them to appropriate supervisor or peer.
  • Identifying opportunities for site and process improvements and communicating them to supervisor/manager.
About you:
  • At least 1 year of Call Center experience.
  • Excellent oral and written skills; a cover letter is recommended.
  • Enthusiasm!!
  • Initiative and decisiveness.
  • Problem-solving skills.
  • Advanced computer skills internet and email.
  • High School Diploma Required Associates or Bachelors Degree Preferred.
Digital / Offset Press Operators
Someone who can manage break fix and scheduled maintenance for the Offset / Digital Printer in Jabel Ali, Dubai. This is a full time opportunity for a suitable candidate. Print Arabia is looking for someone who is interested in helping grow our print business and have some fun along the way.
Key Responsibilities:
  • Overall responsibility for all aspects of the print process, including: Production, Quality & Maintenance by checking printed sheets for correct back up, good registration and any marks appearing on sheets and taking the relevant steps to eradicate any quality issues.
  • Manage workflow effectively to ensure delivery deadlines are met at all times.
  • Create batch tags and daily run list. Isolate and produce delivery slip as soon as its available on print server.
  • Carry out all break fix and schedule all routine maintenance with press team.
  • Communicate effectively with department supervisors, tech support and other associates;
  • Follow established process to ensure that products are produced and shipped to quality standards within promised times;
  • Make sure the pressroom and paper room are kept in good order. Responsible for cleanliness of area, including disposing of paper wrappings into bins provided, neat disposal of empty ink cans, chemicals and consumable packaging and sweeping the floor regularly.
  • Maintain adequate stock levels of consumables. Use the online ordering system to replenish supplies.
  • To undertake basic DTP tasks including interrogation and manipulation of files
  • Work closely with all members of the team to ensure a steady production flow happens in order to optimise production;
  • Maintain safety and standards;
  • Timely execution of assigned tasks to ensure we are running at optimum output.
Essential Skills and Attributes:
  • Excellent attention to detail and quality; Quality is Key at Print Arabia.
  • Someone that wants to work with a team of pressman that work hard and have a wealth of ideas.
  • Flexible and adaptable to change;
  • Conscientious, reliable and punctual;
  • Computer literate (Skype, E-Mail);
  • Must have hard work ethic with a keen ability to learn quickly;
  • Able to work independently on projects and also collaborate as a strong team leader;
  • Ability to multitask and set priorities;
  • Excellent communication skills
  • The ability to work overtime when needed with little notice.
Machine Operator
We are seeking an experienced Machine Operator to join our team in Jabel Ali, Dubai.
Primary Responsibilities:
  • Process and produce products as requested and/or directed
  • Operate proficiently and within the safety guidelines the designated machinery for current role which includes Laminators, Guillotine Cutters, Folder, Book Binders, Die-cut press and Round Corner Cutters.
  • Produce work in accordance with LEAN manufacturing principles
  • Upon machine jams, contact a supervisor immediately to have a employee clear and reset the machine
  • Maintain work area to 5S (Sort, Straighten, Shine, Standardize, Sustain) standards
  • All other duties as needed or required
  • All other functions as related to the Assembly
Basic Job Requirements:
  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 25kg
  • Ability, on a consistent basis, to bend/twist at the waist and knees
  • Ability to communicate effectively with other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support our business.
Sales Manager
Print Arabia provides an online design platform for businesses to create and order beautiful Business Cards with the click of a few buttons (just like magic). To continue the success, we are looking for an exemplary Sales Manager to lead a Sales team in JLT or Jabel Ali, Dubai. This is a fantastic opportunity for a leader passionate about delighting customers, passionate about selling technology, passionate about growing and developing a high performing sales team, passionate about the sales process!
Responsibilities:
  • Manage a team of 4-10 direct reports with a combination of Account Executives, Account Managers and a Key Account Manager
  • Lead, mentor and inspire your team
  • Conduct consistent training plans for teams and individuals
  • Provide regular and consistent recognition and constructive feedback
  • Implement, track and facilitate team contests
  • Maintain staffing levels through being actively involved in recruiting
  • Maintain profitable business results by reviewing team revenue and discounting
  • Monitor customer and lead calls for training and feedback
  • Implement and track sales programs
  • Build and maintain strong internal customer relationships
  • Communicate process improvements and customer product feedback
  • Communicate sales targets and provide updates as necessary
  • Accurately forecast results through team pipeline management
  • Review process for improvements
  • Review and monitor lead and account distribution within team to provide the best customer experience
  • Embody Print Arabia's values and help to maintain our cultural identity in this office
About You:
  • The person we appoint to this role will be enthusiastic, imaginative, optimistic and keen to work as part of a team. To be considered for the role, you'll need to show you have:
  • Experienced in a sales leadership role with progressive responsibility team management a must!
  • A sales background within an entrepreneurial, fast growth company is highly desirable. (Print, technology or design is a plus!)
  • Flexible, enthusiastic self-starter who works well under pressure
  • Not afraid to start from scratch - test the waters/push the boundaries
  • Enjoy a hands-on approach you'll be expected to get involved on all levels
  • Excellent verbal, interpersonal and written communication skills
  • Ability to influence and communicate effectively to people at all levels
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